> ## Documentation Index
> Fetch the complete documentation index at: https://docs.trykovo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Epson

> Send a finished phone order to an Epson printer in the shop.

The Epson card sends the ticket straight to the Epson printer in the shop. The card says: "Post the ticket to the Epson printer URL from the TM Utility remote-printing screen."

## Open the Epson card

<Steps>
  <Step title="Open Ordering">
    Sign in to trykovo. In the left menu, press **Ordering**. On a phone, press the menu button first, then **Ordering**.
  </Step>

  <Step title="Find Epson">
    Scroll to the card titled **Epson**.
  </Step>

  <Step title="Paste the printer address">
    On the printer, open the Epson TM Utility remote-printing screen and copy the printer address. Paste it into **Printer URL**. The line under the box says "The remote printing URL copied from the Epson app."

    The address has to start with http\:// or https\://. If it does not, the page says "Printer URL has to start with http\:// or https\://." If the box is empty, the page says "Printer URL is required."
  </Step>

  <Step title="Press Save">
    Press **Save**. The button says **Saving…** while it works. When it finishes, the word **Active** appears next to **Epson**. Finished phone orders go to this printer.
  </Step>

  <Step title="Press Test connection">
    Press **Test connection**. The button says **Testing…** while it runs. This prints one ticket for \$0.00. It does not charge anyone, and it does not mark a real phone order paid.
  </Step>
</Steps>

When the test works, the page says:

> Test ticket for \$0.00 was accepted. No phone order was marked paid.

Look for that \$0.00 ticket at the printer.

## If the test fails

A red line names the box to fix:

* "Printer URL is required." Paste the address from the Epson TM Utility remote-printing screen.
* "Printer URL has to start with http\:// or https\://." Paste the full address, including http\:// or https\://.

Press **Save**, then press **Test connection** again.

If the page says "The test ticket was not sent", the ticket never left. Fix the red line first.

If the page says "Test ticket for \$0.00 was not accepted", the printer did not take the ticket. Check that the address is the one from the remote-printing screen, that the printer is on, and then press **Test connection** again. No phone order is marked paid.


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